Training and Advocacy

Make sure your customers know your brand, and want to sell it.

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Help your customers to sell more when you can’t be there to do it yourself

Whether it’s face-to-face or online, one-to-one or in a group, traditional learning models to gamified platforms, our training and advocacy programmes are tailored to helping your customers get to know and love your brand. By applying blending learning to inform and educate – in a way that suits their learning style – we’ll turn them into true advocates, while giving them the confidence and knowledge they need to increase sales with your consumers.

Face To Face

Face to face training

Through in-person training, we can help your customers build a stronger connection to your brand. Hands-on experience with your products win over hearts and minds. We will work with you to develop a bespoke model that does just that through:

  • One-to-one sessions to raise a colleague’s knowledge and advocacy
  • Larger group sessions to deliver a consistent message
  • Digital sessions to reach more customers
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Brand events

Events are some of the most engaging ways to help your customers learn about your brand. Immersing them in your brand this way means you’ll be creating a community that reaffirms your brand’s ethos when you’re not there. Events also ensure you’re:

  • Creating unique and memorable experiences
  • Giving customers a chance to experience your products in an exciting, informal way
  • Increasing popularity within your customer network
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Digital learning and engagement

Using a series of online resources across digital channels and platforms, we build training and education programmes that help you and your customers. With a toolkit they can use wherever they are, they’ll learn in a quick and easy way that works for them. We’ll:

  • Create digital and online tools for continued learning
  • Empower your customers to learn in a way that works for them
  • Use a mixture of social media and e-learning portals to ensure high engagement
  • Create powerful online communities that upskill each other
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Incentive and advocacy programmes

To act on your behalf when you’re not there, we build elite networks of brand champions within your customer base. Soon, you’ll find that your customer audience will compete with one another for the prestigious elite champion position, when we do things like:

  • Build a network of elite brand champions
  • Reward them with incentives
  • Create competition from the wider customer audience
  • Build more advocates for higher recommendation rates, and more sales

See what our clients partners who work with us say:

Ready when you are

Our expert teams are passionate about finding the right training and advocacy services for your customers – helping you to sell more.

Contact us